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Terms and Conditions

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    1. Terms & Conditions

      Please read these Terms & Conditions carefully; by using this website you are accepting to these terms and conditions. You must be: A UK Resident and over the age of 18.

    2. About Us

      Funeral Guard is a trading name for Secure Funeral Solutions Ltd
      We are a limited company registered in England & Wales Company no: 09564208
      Authorised and regulated by the Financial Conduct Authority - FRN 826448
      Registered Office:
      Belgrave House,
      47 Bank St,
      Sheffield
      S1 2DR

    3. Financial Disclaimer

      While we aim to keep the information on the website accurate, complete, and up-to-date, we cannot guarantee, and will not be responsible for any damage or loss related to, the accuracy, completeness or timeliness of the information Links to Third Parties This website contains information about and links to other third party websites. We are not in any way responsible for the information displayed on, the privacy policies of, or the practices upheld by said third parties. Nor are we in any way responsible for the products or services they offer. Any arrangements between you and any third party contacted via the website are at your sole risk. We assume no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the information, services or other material on this website.

    4. Our Services
    5. Funeral Guard Plan Services

      Our Funeral planning service enables you to compare leading Funeral Plan providers products. All products shown on this site are from Funeral Planning Authority regulated members.

      As an independent company we have decided to only recommend a limited range of providers due to their comprehensive level of cover and high customer satisfaction scores.

    6. Our Content

      The content, design, software, databases, text, graphics and all other material on the website is owned by us, or our licensors and protected by copyright.

      You may use the website for your own individual, non-commercial use. You are permitted to download and print a single copy of each page of the website for your personal use only. Aside from this none of the content, design, software, text, graphics or other material used on the website may be reproduced, modified or redistributed without our prior and explicit written permission. You must not use this website for any commercial purpose without our express written consent.

    7. Customer Complaints

      Our aim is to provide you with an excellent service at all times. However, if you are unhappy with our service for any reason, please contact us at the above address or email us at info@securefuneralsolutions.co.ukWe will contact you initially within five working days of receiving your complaint. We'll either send a full reply or an acknowledgement letter which will tell you:
      Who will be dealing with your complaint?
      When we will contact you again
      If we have sent you an acknowledgement letter, we will respond to your complaint as soon as possible. If your complaint is particularly complex, we may need time to investigate it more fully. In these cases, if we've not sent you a full response within four weeks of receiving your complaint, we will contact you to let you know how our investigations are ongoing.

    8. Questions

      If you are unable to find what you are looking for please email us at info@securefuneralsolutions.co.uk and we will get back to you.


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